Family Owned Since 1978

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340 Main St

Marseilles, IL 61341
815-795-2307

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Where's My Federal Refund

Contact My Local Office in Florida

Get Help with Your Taxes In-Person

You need to make an appointment to visit a Taxpayer Assistance Center (TAC).   

To make an appointment:

  1. Choose the office that has the services you need
    • To see the services available, click on “Services Available” in the table below
    • Not all services are available at every TAC office 
  2. Call the appointment number for the office you need to visit
    • Our customer service representatives are available Monday through Friday, 7 a.m. to 7 p.m. Eastern Time. If you need help in a language that isn’t English, our telephone interpreters will help you.

Note: In order to receive services, you will be asked to provide a current government-issued photo identification and a Taxpayer Identification Number, such as a Social Security number.

Caution: Many of our offices are in Federal Office Buildings. These buildings may not allow cell phones with cameras. 

Find an Florida Taxpayer Assistance Center

Hours of operation are subject to change.

Daytona Beach/ Holly Hill

149 S. Ridgewood Ave.
Daytona Beach, FL 32114

Office Information
386-254-7360

Make Appointment
844-545-5640

Services Available

Monday-Friday – 8:30 a.m.-4:30 p.m.
(Closed for lunch 12 noon – 1 p.m.)

**This TAC is closed 1/4-6/30**

Fort Myers

4210 Metro Parkway
Ft Myers, FL 33916

Office Information
239-938-7601

Make Appointment
844-545-5640

Services Available

Monday-Friday – 8:30 a.m.-4:30 p.m.
(Closed for lunch 12 noon – 1 p.m.)

**This TAC closes at 9:45 a.m. 3/22**

Gainesville

104 N. Main St.
Gainesville, FL 32601

Office Information
352-395-6197

**This TAC is currently closed**

Jacksonville

400 West Bay St.
Jacksonville, FL 32202

Office Information
904-665-1040

**This TAC is currently closed**

Lakeland

2133 Harden Blvd.
Lakeland, FL 33803

Make Appointment
844-545-5640

Office Information
863-904-3399

Services Available

Monday-Friday – 8:30 a.m.-4:30 p.m.
(Closed for lunch 12 noon – 1 p.m.)

**This TAC is closed 9:45 a.m. – 1 p.m. 4/1**

 **This TAC opens at 9:45 a.m. 4/6**

 **This TAC opens at 1 p.m. 4/9**

Maitland/Orlando

850 Trafalgar Ct.
Maitland, FL 32751

Office Information
321-441-2586

Make Appointment
844-545-5640

Services Available

Monday-Friday – 8:30 a.m.-4:30 p.m.

Melbourne

431 N. Wickham Rd.
Melbourne, FL 32935

Office Information
321-253-7700

**This TAC is currently closed**

Miami

51 S.W. First Ave.
Miami, FL 33130

Office Information
305-982-5077

Make Appointment
844-545-5640

Services Available

Monday-Friday – 8:30 a.m.-4:30 p.m.

Ocala

3300 SW 34th Ave.
Ocala, FL. 34474

Office Information
352-401-0010 

Make Appointment
844-545-5640

Services Available

Monday-Friday – 8:30 a.m.-4:30 p.m.
(Closed for lunch 12 noon – 1 p.m.)

Panama City

651-F West 14th St.
Panama City, FL 32401 

Office Information
850-481-4016

Make Appointment
844-545-5640

Services Available

Monday-Friday – 8:30 a.m.-4:30 p.m.
(Closed for lunch 12 noon – 1 p.m.)

**This TAC is closed 1/6-6/30**

Pensacola

7180 9th Ave. North
Pensacola, FL. 32504 

Office Information
850-475-7360

**This TAC is currently closed**

Plantation/ Fort Lauderdale

7850 S.W. 6th Ct.
Plantation, FL 33324

Office Information
954-423-7300 

Make Appointment
844-545-5640

Services Available

Monday-Friday – 8:30 a.m.-4:30 p.m.

Port St. Lucie

7410 South US Hwy. 1
Port St. Lucie, FL 34952 

Office Information
772-340-5606 

Make Appointment
844-545-5640

Services Available

Monday-Friday – 8:30 a.m.-4:30 p.m.
(Closed for lunch 12 noon – 1 p.m.)

**This TAC is closed 3/23, 4/2 & 4/19**

Saint Petersburg

9450 Koger Blvd.
Saint Petersburg, FL 33702

Office Information
727-568-2459 

Make Appointment
844-545-5640

Services Available

Monday-Friday – 8:30 a.m.-4:30 p.m.

Sarasota

5971 Cattle Ridge Blvd.
Sarasota, FL 34232

Office Information
941-378-6448

Make Appointment
844-545-5640

Services Available

Monday-Friday – 8:30 a.m.-4:30 p.m.
(Closed for lunch 12:30-1:30 p.m.)

**This TAC is closed 5/7**

Tallahassee

1211 Governor’s Square Blvd.
Tallahassee, FL 32301

Office Information
850-402-8659 

Make Appointment
844-545-5640

Services Available

Monday-Friday – 8:30 a.m.-4:30 p.m.
(Closed for lunch 12 noon – 1 p.m.)

Tampa

3848 W. Columbus Dr. 
Tampa, FL 33607

Office Information
813-302-5500

Make Appointment
844-545-5640

Services Available

Monday-Friday – 8:30 a.m.-4:30 p.m.

West Palm Beach

625 N Flagler Dr.
West Palm Beach, FL 33401

Office Information
561-616-2002 

Make Appointment
844-545-5640

Services Available

Monday-Friday – 8:30 a.m.-4:30 p.m.

These Where to File addresses are to be used ONLY by TAXPAYERS AND TAX PROFESSIONALS filing individual federal tax returns in Florida during Calendar Year 2021.


If you live in FLORIDA …
and you are filing a Form … and you ARE NOT ENCLOSING A PAYMENT, then use this address … and you ARE ENCLOSING A PAYMENT, then use this address …

1040

Department of the Treasury
Internal Revenue Service
Austin, TX 73301-0002
Internal Revenue Service
P.O. Box 1214
Charlotte, NC 28201-1214

1040-ES

N/A

Internal Revenue Service
P.O. Box 1300
Charlotte, NC 28201-1300

1040-ES(NR)

N/AInternal Revenue Service
P.O. Box 1300
Charlotte, NC 28201-1300

1040V

N/A

Internal Revenue Service
P.O. Box 1214
Charlotte, NC 28201-1214

1040-X

Department of the Treasury
Internal Revenue Service
Austin, TX 73301-0052

Department of the Treasury
Internal Revenue Service
Austin, TX 73301 – 0052

4868

Department of the Treasury
Internal Revenue Service
Austin, TX 73301-0045

Internal Revenue Service
P.O. Box 1302
Charlotte, NC 28201-1302

Contact a Local Taxpayer Advocate (LTA) in Florida

CityAddressPhoneFax
Ft Lauderdale7850 6th Court SW, Room 265, Plantation, FL 33324954-423-7677855-822-2208
Jacksonville400 West Bay St., Room 535A,MS TAS, Jacksonville, FL 32202904-665-1000855-822-3414
St. Petersburg9450 Koger Blvd., St. Petersburg, FL 33702727-318-6178855-804-3430
TampaVirtual Services Location,IRS Taxpayer Assistance Center,
3848 West Columbus Dr., Tampa, FL 33607
TAS virtual conferences available: Monday through Friday, 8:30 – 4:00
  

You can also call the Taxpayer Advocate Service toll-free at 1-877-777-4778, or fill out Form 911, Request for Taxpayer Advocate Service Assistance, and fax or mail it to the address above.

The Taxpayer Advocate Service: Call 312-292-3800 in Chicago or 217-993-6714 in Springfield, or 877-777-4778 elsewhere, or see Publication 1546, The Taxpayer Advocate Service of the IRS. For further information, see  Tax Topic 104.

Customer Reviews

Never doing my own taxes again!

Doing our taxes have always been an ordeal, but this year, some things were just not coming out right and we needed help. We reached out to Misty’s Tax Matters Inc. and set up an appointment with John. We were very pleased with all of his help including valuable advice considering business matters. Very down to earth, helpful, and pleasant experience. I will definitely come back!

Netty V.
05/14/21

The best tax services

Great tax services from these guys. Always correct and efficient services. Really good helpful people at Misty’s.

Craig M
04/19/21

Had a great experience!

I was in and out quick! and I travel the country. so there is a lot of work involved with my tax return
Thanks again John !

Jason P
04/02/21

My personal and business tax expert

For the past 10 years I have only trusted John Grooms of Missy’s Tax Matters with my business and personal taxes. He is the best small business tax accountant around.

Matthew U
04/01/21

Quick and knowledgable

John is great at doing taxes!

Kelly F
04/01/21

Highly recommended

Highly recommended, I have been using their services for many years now.

Daniel C
04/01/21

Excellent tax return specialist

John has completed and filed my corporate and personal tax returns for 4 years. His advice to incorporate my rental real estate has saved me thousands in taxes each year. John is always available and ON TIME with my returns. I highly recommend.

Steven G
04/01/21

During Tax Season appointments will be available between 9:00AM - 12:00AM. We are only open as late as our last scheduled appointment.

  • Business Hours

  • Monday 9:00AM - 5:00PM
  • Tuesday 9:00AM - 5:00PM
  • Wednesday 9:00AM - 12:00PM
  • Thursday 9:00AM - 5:00PM
  • Friday 9:00AM - 5:00PM
  • Saturday 9:00AM - 12:00PM
  • Sunday Closed
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Contact Us

340 Main Street
Marseilles, IL 61341

Phone: 815-795-2307
Fax: 815-795-6812
Email: info@mistystaxmatters.com

Misty's Tax Matters, Inc. 2021 © All Rights Reserved.