Where's My Federal Refund
Contact My Local Office in Hawaii
Get Help with Your Taxes In-Person
You need to make an appointment to visit a Taxpayer Assistance Center (TAC).
To make an appointment:
- Choose the office that has the services you need
- To see the services available, click on “Services Available” in the table below
- Not all services are available at every TAC office
- Call the appointment number for the office you need to visit
- Our customer service representatives are available Monday through Friday, 7 a.m. to 7 p.m. Eastern Time. If you need help in a language that isn’t English, our telephone interpreters will help you.
Note: In order to receive services, you will be asked to provide a current government-issued photo identification and a Taxpayer Identification Number, such as a Social Security number.
Caution: Many of our offices are in Federal Office Buildings. These buildings may not allow cell phones with cameras.
Find an Hawaii Taxpayer Assistance Center
Hours of operation are subject to change.
Hilo
101 Aupuni St.
Hilo, HI 96720
Office Information
808-935-8052
Make Appointment
844-545-5640
Monday-Friday – 8:30 a.m.- 4:30 p.m.
(Closed for lunch 12:30 – 1:30 p.m.)
**This TAC is closed 3/10**
Honolulu
300 Ala Moana Blvd.
Honolulu, HI 96850
Office Information
808-566-2705
Make Appointment
844-545-5640
Monday-Friday – 8:30 a.m.- 4:30 p.m.
(Closed for lunch 12:30 – 1:30 p.m.)
Wailuku
2200 Main St.
Wailuku, HI 96793
Office Information
808-242-6450
Make Appointment
844-545-5640
Monday-Friday – 8:30 a.m.- 4:30 p.m.
(Closed for lunch 12:30 – 1:30 p.m.)
**This TAC closes at 2 p.m. 3/12**
**This TAC is closed 3/15-3/19**
These Where to File addresses are to be used ONLY by TAXPAYERS AND TAX PROFESSIONALS filing individual federal tax returns in Hawaii during Calendar Year 2021.
| and you are filing a Form … | and you ARE NOT ENCLOSING A PAYMENT, then use this address … | and you ARE ENCLOSING A PAYMENT, then use this address … |
|---|---|---|
1040 | Use this address January 1, 2021 Starting June 19, 2021 use this address: | Internal Revenue Service Internal Revenue Service |
1040-ES | N/A | Internal Revenue Service P.O. Box 802502 Cincinnati, OH 45280-2502 |
1040-ES(NR) | N/A | Internal Revenue Service |
1040V | N/A | Internal Revenue Service P.O. Box 802501 Cincinnati, OH 45280-2501 |
1040X | Use this address January 1, 2021 Starting June 19, 2021 use this address: | Use this address January 1, 2021 Starting June 19, 2021 use this address: |
4868 | Use this address January 1, 2021 Starting June 19, 2021 use this address: | Internal Revenue Service Internal Revenue Service |
Contact a Local Taxpayer Advocate (LTA) in Hawaii
| City | Address | Phone | Fax |
|---|---|---|---|
| Honolulu | 1099 Alakea Street, Floor 22, MS H2200, Honolulu, HI 96813-4514 | 808-566-2950 | 855-819-5024 |
You can also call the Taxpayer Advocate Service toll-free at 1-877-777-4778, or fill out Form 911, Request for Taxpayer Advocate Service Assistance, and fax or mail it to the address above.
The Taxpayer Advocate Service: Call 312-292-3800 in Chicago or 217-993-6714 in Springfield, or 877-777-4778 elsewhere, or see Publication 1546, The Taxpayer Advocate Service of the IRS. For further information, see Tax Topic 104.