Where's My Federal Refund
Contact My Local Office in Illinois
Get Help with Your Taxes In-Person
You need to make an appointment to visit a Taxpayer Assistance Center (TAC).
To make an appointment:
- Choose the office that has the services you need
- To see the services available, click on “Services Available” in the table below
- Not all services are available at every TAC office
- Call the appointment number for the office you need to visit
- Our customer service representatives are available Monday through Friday, 7 a.m. to 7 p.m. Eastern Time. If you need help in a language that isn’t English, our telephone interpreters will help you.
Note: In order to receive services, you will be asked to provide a current government-issued photo identification and a Taxpayer Identification Number, such as a Social Security number.
Caution: Many of our offices are in Federal Office Buildings. These buildings may not allow cell phones with cameras.
Find an Illinois Taxpayer Assistance Center
Hours of operation are subject to change.
Bloomington
301 S. Prospect Rd.
Bloomington, IL 61704
Office Information
309-556-5196
Make Appointment
844-545-5640
Monday-Friday – 8:30 a.m.-4:30 p.m.
(Closed for lunch 11:30 a.m.-12:30 p.m.)
**This TAC is closed 3/30**
Champaign
310 W. Church St.
Champaign, IL 61820
Office Information
217-398-5210
Make Appointment
844-545-5640
Monday-Friday – 8:30 a.m.-4:30 p.m.
(Closed for lunch 11:30 a.m.-12:30 p.m.)
Chicago
230 S. Dearborn St.
Chicago, IL 60604
Office Information
312-292-4912
Make Appointment
844-545-5640
Monday-Friday – 8:30 a.m.-4:30 p.m.
Decatur
306 W. Eldorado
Decatur, IL 62522
Office Information
217-619-7459
Make Appointment
844-545-5640
Monday-Friday – 8:30 a.m.-4:30 p.m.
(Closed for lunch 11:30 a.m.-12:30 p.m.)
Downers Grove
2001 Butterfield Rd.
Downers Grove, IL 60515
Office Information
630-493-5291
Make Appointment
844-545-5640
Monday-Friday – 8:30 a.m.-4:30 p.m.
**(Closed for lunch 12 noon-1 p.m. 1/19-3/31)**
Fairview Heights
380 Fountain Office Ct.
Fairview Heights, IL 62208
Office Information
618-589-7399
Make Appointment
844-545-5640
Monday-Friday – 8:30 a.m.-4:30 p.m.
(Closed for lunch 11:30 a.m.-12:30 p.m.)
**This TAC closes at 11:30 a.m. 3/23**
**This TAC is closed 4/2 & 6/11**
**This TAC closes at 2:30 p.m. 4/5 & 5/4**
**This TAC closes at 11 a.m. 4/8**
Galesburg
2066 Windish Dr.
Galesburg, IL 61401
Office Information
309-315-5075
Make Appointment
844-545-5640
Monday-Friday – 8:30 a.m.-4:30 p.m.
(Closed for lunch 11:30 a.m.-12:30 p.m.)
**This TAC closes at 2:30 p.m. 3/12-3/18**
Mt. Vernon
Mt. Vernon, IL 62864
By Appointment Only
Make Appointment
844-545-5640
**This TAC is currently closed**
Orland Park
14479 John Humphrey Dr.
Orland Park, IL 60462
Office Information
708-873-8310
Make Appointment
844-545-5640
Monday-Friday – 8:30 a.m.-4:30 p.m.
**(Closed for lunch 12 noon-1 p.m. 1/19-3/31)**
Peoria
2415 West Cornerstone Ct.
Peoria, IL 61614
Office Information
309-621-7273
Make Appointment
844-545-5640
Monday-Friday – 8:30 a.m.-4:30 p.m.
(Closed for lunch 11:30 a.m.-12:30 p.m.)
Quincy
3701 East Lake Centre Dr.
Quincy, IL 62305
Office Information
217-224-8208
**This TAC is currently closed**
Rockford
4920 E. State St.
Rockford, IL 61108
Office Information
779-500-6808
Make Appointment
844-545-5640
Monday-Friday – 8:30 a.m.-4:30 p.m.
(Closed for lunch 12:30 -1:30 p.m.)
Schiller Park
5100 River Rd.
Schiller Park, IL 60176
Office Information
847-737-6688
Make Appointment
844-545-5640
Monday-Friday – 8:30 a.m.-4:30 p.m.
Springfield
3101 Constitution Dr.
Springfield, IL 62704
Office Information
217-993-6783
Make Appointment
844-545-5640
Monday-Friday – 8:30 a.m.-4:30 p.m.
(Closed for lunch 11:30 a.m. – 12:30 p.m.)
These Where to File addresses are to be used ONLY by TAXPAYERS AND TAX PROFESSIONALS filing individual federal tax returns in Illinois during Calendar Year 2021.
| and you are filing a Form … | and you ARE NOT ENCLOSING A PAYMENT, then use this address … | and you ARE ENCLOSING A PAYMENT, then use this address … |
|---|---|---|
1040 | Department of the Treasury Internal Revenue Service Kansas City, MO 64999-0002 | Internal Revenue Service P.O. Box 931000 Louisville, KY 40293-1000 |
1040-ES | N/A | Internal Revenue Service P.O. Box 931100 Louisville, KY 40293-1100 |
1040-ES(NR) | N/A | Internal Revenue Service P.O. Box 1300 Charlotte, NC 28201-1300 |
1040V | N/A | Internal Revenue Service |
1040X | Department of the Treasury Internal Revenue Service Kansas City, MO 64999-0052 | Department of the Treasury Internal Revenue Service Kansas City, MO 64999-0052 |
4868 | Department of the Treasury | Internal Revenue Service |
Contact a Local Taxpayer Advocate (LTA) in Illinois
| City | Address | Phone | Fax |
| Chicago | 230 S. Dearborn St., Room 2820, Stop 1005-CHI, Chicago, IL 60604 | 312-292-3800 | 855-833-6443 |
| Springfield | 3101 Constitution Drive, Stop 1005 SPD, Springfield, IL 62704 | 217-993-6714 | 855-836-2832 |
You can also call the Taxpayer Advocate Service toll-free at 1-877-777-4778, or fill out Form 911, Request for Taxpayer Advocate Service Assistance, and fax or mail it to the address above.
The Taxpayer Advocate Service: Call 312-292-3800 in Chicago or 217-993-6714 in Springfield, or 877-777-4778 elsewhere, or see Publication 1546, The Taxpayer Advocate Service of the IRS. For further information, see Tax Topic 104.