Family Owned Since 1978

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Marseilles, IL 61341
815-795-2307

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Where's My Federal Refund

Contact My Local Office in Illinois

Get Help with Your Taxes In-Person

You need to make an appointment to visit a Taxpayer Assistance Center (TAC).   

To make an appointment:

  1. Choose the office that has the services you need
    • To see the services available, click on “Services Available” in the table below
    • Not all services are available at every TAC office 
  2. Call the appointment number for the office you need to visit
    • Our customer service representatives are available Monday through Friday, 7 a.m. to 7 p.m. Eastern Time. If you need help in a language that isn’t English, our telephone interpreters will help you.

Note: In order to receive services, you will be asked to provide a current government-issued photo identification and a Taxpayer Identification Number, such as a Social Security number.

Caution: Many of our offices are in Federal Office Buildings. These buildings may not allow cell phones with cameras. 

Find an Illinois Taxpayer Assistance Center

Hours of operation are subject to change.

Bloomington

301 S. Prospect Rd.
Bloomington, IL 61704

Office Information
309-556-5196

Make Appointment
844-545-5640

Services Available

Monday-Friday – 8:30 a.m.-4:30 p.m.
(Closed for lunch 11:30 a.m.-12:30 p.m.)

**This TAC is closed 3/30**

Champaign

310 W. Church St.
Champaign, IL 61820

Office Information
217-398-5210

Make Appointment
844-545-5640

Services Available

Monday-Friday – 8:30 a.m.-4:30 p.m.
(Closed for lunch 11:30 a.m.-12:30 p.m.)

Chicago

230 S. Dearborn St.
Chicago, IL 60604

Office Information
312-292-4912

Make Appointment
844-545-5640

Services Available

Monday-Friday – 8:30 a.m.-4:30 p.m.

Decatur

306 W. Eldorado
Decatur, IL 62522

Office Information
217-619-7459

Make Appointment
844-545-5640

Services Available

Monday-Friday – 8:30 a.m.-4:30 p.m.
(Closed for lunch 11:30 a.m.-12:30 p.m.)

Downers Grove

2001 Butterfield Rd.
Downers Grove, IL 60515

Office Information
630-493-5291

Make Appointment
844-545-5640

Services Available

Monday-Friday – 8:30 a.m.-4:30 p.m.
**(Closed for lunch 12 noon-1 p.m. 1/19-3/31)**

Fairview Heights

380 Fountain Office Ct.
Fairview Heights, IL 62208

Office Information
618-589-7399

Make Appointment
844-545-5640

Services Available

Monday-Friday – 8:30 a.m.-4:30 p.m.
(Closed for lunch 11:30 a.m.-12:30 p.m.)

**This TAC closes at 11:30 a.m. 3/23**

**This TAC is closed 4/2 & 6/11**

**This TAC closes at 2:30 p.m. 4/5 & 5/4**

**This TAC closes at 11 a.m. 4/8** 

Galesburg

2066 Windish Dr.
Galesburg, IL 61401

Office Information
309-315-5075 

Make Appointment
844-545-5640

Services Available

Monday-Friday – 8:30 a.m.-4:30 p.m.
(Closed for lunch 11:30 a.m.-12:30 p.m.)

**This TAC closes at 2:30 p.m. 3/12-3/18**

Mt. Vernon

Mt. Vernon, IL 62864
By Appointment Only

Make Appointment
844-545-5640

**This TAC is currently closed**

Orland Park

14479 John Humphrey Dr.
Orland Park, IL 60462 

Office Information
708-873-8310 

Make Appointment
844-545-5640

Services Available

Monday-Friday – 8:30 a.m.-4:30 p.m.
**(Closed for lunch 12 noon-1 p.m. 1/19-3/31)**

Peoria

2415 West Cornerstone Ct.
Peoria, IL 61614 

Office Information
309-621-7273

Make Appointment
844-545-5640

Services Available

Monday-Friday – 8:30 a.m.-4:30 p.m.
(Closed for lunch 11:30 a.m.-12:30 p.m.)

Quincy

3701 East Lake Centre Dr.
Quincy, IL 62305 

Office Information
217-224-8208 

**This TAC is currently closed**

Rockford

4920 E. State St.
Rockford, IL 61108 

Office Information
779-500-6808 

Make Appointment
844-545-5640

Services Available

Monday-Friday – 8:30 a.m.-4:30 p.m.
(Closed for lunch 12:30 -1:30 p.m.) 

Schiller Park

5100 River Rd.
Schiller Park, IL 60176 

Office Information
847-737-6688 

Make Appointment
844-545-5640

Services Available

Monday-Friday – 8:30 a.m.-4:30 p.m.

Springfield

3101 Constitution Dr.
Springfield, IL 62704 

Office Information
217-993-6783 

Make Appointment
844-545-5640

Services Available

Monday-Friday – 8:30 a.m.-4:30 p.m.
(Closed for lunch 11:30 a.m. – 12:30 p.m.)

These Where to File addresses are to be used ONLY by TAXPAYERS AND TAX PROFESSIONALS filing individual federal tax returns in Illinois during Calendar Year 2021.

If you live in ILLINOIS …
and you are filing a Form …and you ARE NOT ENCLOSING A PAYMENT, then use this address …and you ARE ENCLOSING A PAYMENT, then use this address …

1040

Department of the Treasury
Internal Revenue Service
Kansas City, MO 64999-0002
Internal Revenue Service
P.O. Box 931000
Louisville, KY  40293-1000

1040-ES

N/A

Internal Revenue Service
P.O. Box 931100
Louisville, KY 40293-1100

1040-ES(NR)

N/AInternal Revenue Service
P.O. Box 1300
Charlotte, NC 28201-1300

1040V

N/A

Internal Revenue Service
P.O. Box 931000
Louisville, KY  40293-1000

1040X

Department of the Treasury
Internal Revenue Service
Kansas City, MO 64999-0052
Department of the Treasury
Internal Revenue Service
Kansas City, MO 64999-0052

4868

Department of the Treasury
Internal Revenue Service
Kansas City, MO 64999-0045

Internal Revenue Service
P.O. Box 931300
Louisville, KY  40293-1300 

Contact a Local Taxpayer Advocate (LTA) in Illinois

CityAddressPhoneFax
Chicago230 S. Dearborn St., Room 2820, Stop 1005-CHI, Chicago, IL 60604312-292-3800855-833-6443
Springfield3101 Constitution Drive, Stop 1005 SPD, Springfield, IL 62704217-993-6714855-836-2832

You can also call the Taxpayer Advocate Service toll-free at 1-877-777-4778, or fill out Form 911, Request for Taxpayer Advocate Service Assistance, and fax or mail it to the address above.

The Taxpayer Advocate Service: Call 312-292-3800 in Chicago or 217-993-6714 in Springfield, or 877-777-4778 elsewhere, or see Publication 1546, The Taxpayer Advocate Service of the IRS. For further information, see  Tax Topic 104.

Customer Reviews

Never doing my own taxes again!

Doing our taxes have always been an ordeal, but this year, some things were just not coming out right and we needed help. We reached out to Misty’s Tax Matters Inc. and set up an appointment with John. We were very pleased with all of his help including valuable advice considering business matters. Very down to earth, helpful, and pleasant experience. I will definitely come back!

Netty V.
05/14/21

The best tax services

Great tax services from these guys. Always correct and efficient services. Really good helpful people at Misty’s.

Craig M
04/19/21

Had a great experience!

I was in and out quick! and I travel the country. so there is a lot of work involved with my tax return
Thanks again John !

Jason P
04/02/21

My personal and business tax expert

For the past 10 years I have only trusted John Grooms of Missy’s Tax Matters with my business and personal taxes. He is the best small business tax accountant around.

Matthew U
04/01/21

Quick and knowledgable

John is great at doing taxes!

Kelly F
04/01/21

Highly recommended

Highly recommended, I have been using their services for many years now.

Daniel C
04/01/21

Excellent tax return specialist

John has completed and filed my corporate and personal tax returns for 4 years. His advice to incorporate my rental real estate has saved me thousands in taxes each year. John is always available and ON TIME with my returns. I highly recommend.

Steven G
04/01/21

During Tax Season appointments will be available between 9:00AM - 12:00AM. We are only open as late as our last scheduled appointment.

  • Business Hours

  • Monday 9:00AM - 5:00PM
  • Tuesday 9:00AM - 5:00PM
  • Wednesday 9:00AM - 12:00PM
  • Thursday 9:00AM - 5:00PM
  • Friday 9:00AM - 5:00PM
  • Saturday 9:00AM - 12:00PM
  • Sunday Closed
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Contact Us

340 Main Street
Marseilles, IL 61341

Phone: 815-795-2307
Fax: 815-795-6812
Email: info@mistystaxmatters.com

Misty's Tax Matters, Inc. 2021 © All Rights Reserved.