Where's My Federal Refund
Contact My Local Office in Iowa
Get Help with Your Taxes In-Person
You need to make an appointment to visit a Taxpayer Assistance Center (TAC).
To make an appointment:
- Choose the office that has the services you need
- To see the services available, click on “Services Available” in the table below
- Not all services are available at every TAC office
- Call the appointment number for the office you need to visit
- Our customer service representatives are available Monday through Friday, 7 a.m. to 7 p.m. Eastern Time. If you need help in a language that isn’t English, our telephone interpreters will help you.
Note: In order to receive services, you will be asked to provide a current government-issued photo identification and a Taxpayer Identification Number, such as a Social Security number.
Caution: Many of our offices are in Federal Office Buildings. These buildings may not allow cell phones with cameras.
Find an Iowa Taxpayer Assistance Center
Hours of operation are subject to change.
Cedar Rapids
3205 Williams Blvd. S.W.
Cedar Rapids, IA 52404
Office Information
319-375-9166
Make Appointment
844-545-5640
Monday-Friday – 8:30 a.m.-4:30 p.m.
(Closed for lunch 12:30-1:30 p.m.)
**This TAC closes at 2:30 p.m. 3/18**
**This TAC is closed 4/5**
Davenport
101 W. 2nd St.
Davenport, IA 52801
Office Information
563-326-6052
Make Appointment
844-545-5640
Monday-Friday – 8:30 a.m.-4:30 p.m.
(Closed for lunch 12:30-1:30 p.m.)
Des Moines
210 Walnut St.
Des Moines, IA 50309
Office Information
515-564-6618
Make Appointment
844-545-5640
Monday-Friday – 8:30 a.m.-4:30 p.m.
(Closed for lunch 12:30-1:30 p.m.)
Sioux City
3539 Southern Hills Dr.
Sioux City, IA 51106
Office Information
712-274-8019
Make Appointment
844-545-5640
Monday-Friday – 8:30 a.m.-4:30 p.m.
(Closed for lunch 12:30-1:30 p.m.)
Waterloo
201 Tower Park Dr.,
Suite 102
Waterloo, IA 50701
Office Information
319-375-9167
Make Appointment
844-545-5640
Monday-Friday – 8:30 a.m.-4:30 p.m.
(Closed for lunch 12:30-1:30 p.m.)
**This TAC closes at 2:30 p.m. 3/18**
**This TAC opens at noon 3/22**
These Where to File addresses are to be used ONLY by TAXPAYERS AND TAX PROFESSIONALS filing individual federal tax returns in Iowa during Calendar Year 2021.
| and you are filing a Form … | and you ARE NOT ENCLOSING A PAYMENT, then use this address … | and you ARE ENCLOSING A PAYMENT, then use this address … |
|---|---|---|
1040 | Department of the Treasury Internal Revenue Service Kansas City, MO 64999-0002 | Internal Revenue Service P.O. Box 931000 Louisville, KY 40293-1000 |
1040-ES | N/A | Internal Revenue Service P.O. Box 931100 Louisville, KY 40293-1100 |
1040-ES(NR) | N/A | Internal Revenue Service |
1040V | N/A | Internal Revenue Service |
1040X | Department of the Treasury Internal Revenue Service Ogden, UT 84201-0052 | Department of the Treasury Internal Revenue Service Ogden, UT 84201-0052 |
4868 | Department of the Treasury Internal Revenue Service Kansas City, MO 64999-0045 | Internal Revenue Service P.O. Box 931300 Louisville, KY 40293-1300 |
Contact a Local Taxpayer Advocate (LTA) in Iowa
| City | Address | Phone | Fax |
| Davenport | Virtual Services Location, IRS Taxpayer Assistance Center, 101 W Second St., Davenport, IA 52801 Virtual help is temporarily unavailable. We apologize for the inconvenience. | ||
| Des Moines | 210 Walnut St., Stop 1005 DSM, Des Moines, IA 50309 | 515-564-6888 | 855-833-6445 |
You can also call the Taxpayer Advocate Service toll-free at 1-877-777-4778, or fill out Form 911, Request for Taxpayer Advocate Service Assistance, and fax or mail it to the address above.
The Taxpayer Advocate Service: Call 312-292-3800 in Chicago or 217-993-6714 in Springfield, or 877-777-4778 elsewhere, or see Publication 1546, The Taxpayer Advocate Service of the IRS. For further information, see Tax Topic 104.