Where's My Federal Refund
Contact My Local Office in Kentucky
Get Help with Your Taxes In-Person
You need to make an appointment to visit a Taxpayer Assistance Center (TAC).
To make an appointment:
- Choose the office that has the services you need
- To see the services available, click on “Services Available” in the table below
- Not all services are available at every TAC office
- Call the appointment number for the office you need to visit
- Our customer service representatives are available Monday through Friday, 7 a.m. to 7 p.m. Eastern Time. If you need help in a language that isn’t English, our telephone interpreters will help you.
Note: In order to receive services, you will be asked to provide a current government-issued photo identification and a Taxpayer Identification Number, such as a Social Security number.
Caution: Many of our offices are in Federal Office Buildings. These buildings may not allow cell phones with cameras.
Find an Kentucky Taxpayer Assistance Center
Hours of operation are subject to change.
Bowling Green
200 West Professional, Park Ct.
Bowling Green, KY 42104
Office Information
270-782-7667
**This TAC is currently closed**
Hopkinsville
121 W. Tenth St.
Hopkinsville, KY 42240
Office Information
270-886-6625
**This TAC is currently closed**
Lexington
1500 Leestown Rd.
Lexington, KY 40511
Office Information
859-244-2400
**This TAC is currently closed**
Louisville
600 Dr. Martin Luther, King Jr. Pl.
Louisville, KY 40202
Office Information
502-912-5060
Make Appointment
844-545-5640
Monday-Friday – 8:30 a.m.-4:30 p.m.
(Closed for lunch 11:30 a.m.-12:30 p.m.)
Owensboro
401 Frederica St.
Owensboro, KY 42301
Office Information
270-852-8490
**This TAC is currently closed**
Paducah
2765 Wayne Sullivan Dr.
Paducah, KY 42003
Office Information
270-443-1977
Make Appointment
844-545-5640
Monday – Friday 8:30 a.m. – 4:30 p.m.
(Closed for lunch 11:30 a.m. – 12:30 p.m.)
**This TAC is closed 3/25-4/2**
Prestonsburg
311 N. Arnold Ave.
Prestonsburg, KY 41653
Office Information
606-889-1590
**This TAC is currently closed**
These Where to File addresses are to be used ONLY by TAXPAYERS AND TAX PROFESSIONALS filing individual federal tax returns in Kentucky during Calendar Year 2021.
| and you are filing a Form … | and you ARE NOT ENCLOSING A PAYMENT, then use this address … | and you ARE ENCLOSING A PAYMENT, then use this address … |
|---|---|---|
1040 | Department of the Treasury Internal Revenue Service Kansas City, MO 64999-0002 | Internal Revenue Service P.O. Box 931000 Louisville, KY 40293-1000 |
1040-ES | N/A | Internal Revenue Service P.O. Box 931100 Louisville, KY 40293-1100 |
1040-ES(NR) | N/A | Internal Revenue Service P.O. Box 1300 Charlotte, NC 28201-1300 |
1040V | N/A | Internal Revenue Service |
1040X | Department of the Treasury Internal Revenue Service Kansas City, MO 64999-0052 | Department of the Treasury Internal Revenue Service Kansas City, MO 64999-0052 |
4868 | Department of the Treasury Internal Revenue Service Kansas City, MO 64999-0045 | Internal Revenue Service P.O. Box 931300 Louisville, KY 40293-1300 |
Contact a Local Taxpayer Advocate (LTA) in Kentucky
| City | Address | Phone | Fax |
| Louisville | 600 Dr. Martin Luther King Jr. Pl., Room 325, Louisville, KY 40202 | 502-912-5050 | 855-827-2641 |
| *Northern Kentucky | 201 Rivercenter Blvd., Stop 11G, Covington, KY 41011 | 859-669-5316 | 855-828-2723 |
You can also call the Taxpayer Advocate Service toll-free at 1-877-777-4778, or fill out Form 911, Request for Taxpayer Advocate Service Assistance, and fax or mail it to the address above.
The Taxpayer Advocate Service: Call 312-292-3800 in Chicago or 217-993-6714 in Springfield, or 877-777-4778 elsewhere, or see Publication 1546, The Taxpayer Advocate Service of the IRS. For further information, see Tax Topic 104.