Where's My Federal Refund
Contact My Local Office in Louisiana
Get Help with Your Taxes In-Person
You need to make an appointment to visit a Taxpayer Assistance Center (TAC).
To make an appointment:
- Choose the office that has the services you need
- To see the services available, click on “Services Available” in the table below
- Not all services are available at every TAC office
- Call the appointment number for the office you need to visit
- Our customer service representatives are available Monday through Friday, 7 a.m. to 7 p.m. Eastern Time. If you need help in a language that isn’t English, our telephone interpreters will help you.
Note: In order to receive services, you will be asked to provide a current government-issued photo identification and a Taxpayer Identification Number, such as a Social Security number.
Caution: Many of our offices are in Federal Office Buildings. These buildings may not allow cell phones with cameras.
Find an Louisiana Taxpayer Assistance Center
Hours of operation are subject to change.
Alexandria
3508 Government St.
Alexandria, LA. 71302
Office Information
318-445-8028
**This TAC is currently closed**
Baton Rouge
2600 Citiplace Centre
Baton Rouge, LA. 70808
Office Information
225-343-8625
Make Appointment
844-545-5640
Monday-Friday – 8:30 a.m.-4:30 p.m.
**This TAC is closed 3/9-3/12**
Houma
423 Lafayette St.
Houma, LA 70360
Office Information
985-876-0949
Make Appointment
844-545-5640
Monday-Friday – 8:30 a.m.-4:30 p.m.
(Closed for lunch 12 noon – 1 p.m.)
Lafayette Virtual Assistance
By Appointment Only
Make Appointment
844-545-5640
**This TAC is currently closed**
Lake Charles
One Lake Shore Dr.
Lake Charles, LA 70629
**This TAC is currently closed**
Monroe
1401 Hudson Ln.
Monroe, LA 71201
**This TAC is currently closed**
New Orleans
1555 Poydras St.
New Orleans, LA 70112
Office Information
504-558-3344
Make Appointment
844-545-5640
Monday-Friday – 8:30 a.m.-4:30 p.m.
Pineville Virtual Assistance
By Appointment Only
Make Appointment
844-545-5640
Tuesday & Friday – 9 a.m.-4 p.m.
Shreveport
3007 Knight St.
Shreveport, LA 71105
Office Information
318-869-6310
Make Appointment
844-545-5640
Monday-Friday – 8:30 a.m.-4:30 p.m.
(Closed for lunch 12 noon – 1 p.m.)
These Where to File addresses are to be used ONLY by TAXPAYERS AND TAX PROFESSIONALS filing individual federal tax returns in Louisiana during Calendar Year 2021.
| and you are filing a Form … | and you ARE NOT ENCLOSING A PAYMENT, then use this address … | and you ARE ENCLOSING A PAYMENT, then use this address … |
|---|---|---|
1040 | Department of the Treasury Internal Revenue Service Austin, TX 73301-0002 | Internal Revenue Service P.O. Box 1214 Charlotte, NC 28201-1214 |
1040-ES | N/A | Internal Revenue Service P.O. Box 1300 Charlotte, NC 28201-1300 |
1040-ES(NR) | N/A | Internal Revenue Service P.O. Box 1300 Charlotte, NC 28201-1300 |
1040V | N/A | Internal Revenue Service |
1040X | Department of the Treasury Internal Revenue Service Austin, TX 73301-0052 | Department of the Treasury Internal Revenue Service Austin, TX 73301-0052 |
4868 | Department of the Treasury Internal Revenue Service Austin, TX 73301-0045 | Internal Revenue Service P.O. Box 1302 Charlotte, NC 28201-1302 |
Contact a Local Taxpayer Advocate (LTA) in Louisiana
| City | Address | Phone | Fax |
| New Orleans | 1555 Poydras Street, Suite 220, Stop 2, New Orleans, LA 70112 | 504-558-3001 | 855-822-3418 |
You can also call the Taxpayer Advocate Service toll-free at 1-877-777-4778, or fill out Form 911, Request for Taxpayer Advocate Service Assistance, and fax or mail it to the address above.
The Taxpayer Advocate Service: Call 312-292-3800 in Chicago or 217-993-6714 in Springfield, or 877-777-4778 elsewhere, or see Publication 1546, The Taxpayer Advocate Service of the IRS. For further information, see Tax Topic 104.