Where's My Federal Refund
Contact My Local Office in Missouri
Get Help with Your Taxes In-Person
You need to make an appointment to visit a Taxpayer Assistance Center (TAC).
To make an appointment:
- Choose the office that has the services you need
- To see the services available, click on “Services Available” in the table below
- Not all services are available at every TAC office
- Call the appointment number for the office you need to visit
- Our customer service representatives are available Monday through Friday, 7 a.m. to 7 p.m. Eastern Time. If you need help in a language that isn’t English, our telephone interpreters will help you.
Note: In order to receive services, you will be asked to provide a current government-issued photo identification and a Taxpayer Identification Number, such as a Social Security number.
Caution: Many of our offices are in Federal Office Buildings. These buildings may not allow cell phones with cameras.
Find an Missouri Taxpayer Assistance Center
Hours of operation are subject to change.
Cape Girardeau
137 S. Broadview
Cape Girardeau, MO 63703
Office Information
573-334-1552
**This TAC is currently closed**
Chesterfield
1122 Town and Country Commons
Chesterfield, MO 63017
Office Information
636-255-1599
Make Appointment
844-545-5640
Monday-Friday – 8:30 a.m. – 4:30 p.m.
(Closed for lunch 12:30 – 1:30 p.m.)
**This TAC is closed 4/7**
Jefferson City Virtual Assistance
By Appointment Only
Make Appointment
844-545-5640
Wednesday & Thursday – 9 a.m.- 12 noon
Joplin
402 S. Main St.
Joplin, MO 64801
Office Information
417-206-5052
**This TAC is currently closed**
Joplin Virtual Assistance
By Appointment Only
NA
**This TAC is currently closed**
Kansas City
Union Station
30 W. Pershing Rd.
Kansas City MO 64108
Office Information
816-966-2840
Make Appointment
844-545-5640
Monday-Friday – 8:30 a.m. – 4:30 p.m.
**This TAC opens at 9 a.m. 3/29**
Springfield
2937 S. Claremont Ave., Bldg A
Springfield, MO 65804
Office Information
417-889-9828
Make Appointment
844-545-5640
Monday-Friday – 8:30 a.m. – 4:30 p.m.
(Closed for lunch 12 noon – 1 p.m.)
**This TAC closes at 11:45 a.m. 3/19**
**This TAC opens at 9 a.m. 4/1**
St. Joseph
1211 North Belt Highway
St. Joseph, MO 64506
Office Information
816-966-2840
Make Appointment
844-545-5640
Monday-Friday – 9 a.m. – 4:30 p.m.
(Closed for lunch 12:30 -1:30 p.m.)
**This TAC is closed 3/19**
St. Louis
1222 Spruce St.
St. Louis, MO 63103
Office Information
314-339-1950
Make Appointment
844-545-5640
Monday-Friday – 8:30 a.m. – 4:30 p.m.
These Where to File addresses are to be used ONLY by TAXPAYERS AND TAX PROFESSIONALS filing individual federal tax returns in Missouri during Calendar Year 2021.
| and you are filing a Form … | and you ARE NOT ENCLOSING A PAYMENT, then use this address … | and you ARE ENCLOSING A PAYMENT, then use this address … |
|---|---|---|
1040 | Department of the Treasury Internal Revenue Service Kansas City, MO 64999-0002 | Internal Revenue Service P.O. Box 931000 Louisville, KY 40293-1000 |
1040-ES | N/A | Internal Revenue Service P.O. Box 931100 Louisville, KY 40293-1100 |
1040-ES(NR) | N/A | Internal Revenue Service P.O. Box 1300 Charlotte, NC 28201-1300 |
1040V | N/A | Internal Revenue Service |
1040X | Department of the Treasury Internal Revenue Service Kansas City, MO 64999 – 0052 | Department of the Treasury Internal Revenue Service Kansas City, MO 64999 – 0052 |
4868 | Department of the Treasury Internal Revenue Service Kansas City, MO 64999-0045 | Internal Revenue Service P.O. Box 931300 Louisville, KY 40293-1300 |
Contact a Local Taxpayer Advocate (LTA) in Missouri
| City | Address | Phone | Fax |
| *Kansas City | 333 West Pershing, S-2 Stop 1005, Kansas City, MO 64108 | 816-499-6500 | 855-836-2835 |
| **St. Louis | Robert A. Young Bldg, 1222 Spruce St., Stop 1005-STL, St. Louis, MO 63103 | 314-339-1651 | 855-833-8234 |
You can also call the Taxpayer Advocate Service toll-free at 1-877-777-4778, or fill out Form 911, Request for Taxpayer Advocate Service Assistance, and fax or mail it to the address above.
The Taxpayer Advocate Service: Call 312-292-3800 in Chicago or 217-993-6714 in Springfield, or 877-777-4778 elsewhere, or see Publication 1546, The Taxpayer Advocate Service of the IRS. For further information, see Tax Topic 104.