Where's My Federal Refund
Contact My Local Office in Montana
Get Help with Your Taxes In-Person
You need to make an appointment to visit a Taxpayer Assistance Center (TAC).
To make an appointment:
- Choose the office that has the services you need
- To see the services available, click on “Services Available” in the table below
- Not all services are available at every TAC office
- Call the appointment number for the office you need to visit
- Our customer service representatives are available Monday through Friday, 7 a.m. to 7 p.m. Eastern Time. If you need help in a language that isn’t English, our telephone interpreters will help you.
Note: In order to receive services, you will be asked to provide a current government-issued photo identification and a Taxpayer Identification Number, such as a Social Security number.
Caution: Many of our offices are in Federal Office Buildings. These buildings may not allow cell phones with cameras.
Find an Montana Taxpayer Assistance Center
Hours of operation are subject to change.
Billings
2900 4th Ave. N.
Billings, MT 59101
Office Information
406-247-7446
Make Appointment
844-545-5640
Monday-Friday – 8:30 a.m. – 4:30 p.m.
(Closed for lunch 12:30 p.m. – 1:30 p.m.)
**This TAC closes at 3 p.m. 3/17**
Bozeman
1805 S. 22nd Ave.
Bozeman, MT 59718
Office Information
406-582-8671
**This TAC is currently closed**
Glasgow Virtual Assistance
By Appointment Only
Make Appointment
844-545-5640
**This TAC is currently closed**
Great Falls
219 2nd Ave. South, 3rd Floor
Great Falls, MT 59405
Office Information
406-761-8095
Make Appointment
844-545-5640
Monday-Friday – 8:30 a.m. – 4:30 p.m.
(Closed for lunch 11:30 a.m. – 12:30 p.m.)
Helena
10 W. 15th St., Ste. 2300
Helena, MT 59626
Office Information
406-441-1039
Make Appointment
844-545-5640
Monday-Friday – 8:30 a.m. – 4:30 p.m.
(Closed for lunch 12:30 p.m. – 1:30 p.m.)
**This TAC opens at 10 a.m. 3/5 & 4/7**
**This TAC is closed 4/19**
Helena Virtual Assistance
By Appointment Only
Make Appointment
844-545-5640
**This TAC is currently closed**
Kalispell
275 Corporate Ave., Ste 120
Kalispell, MT 59901
Office Information
406-752-6636
**This TAC is currently closed**
Kalispell Virtual Assistance
By Appointment Only
Office Information
406-752-6636
**This TAC is currently closed**
Missoula
2681 Palmer St.
Missoula, MT 59808
Office Information
406-728-9127
Make Appointment
844-545-5640
Monday-Friday – 8:30 a.m. – 4:30 p.m.
(Closed for lunch 12:30 p.m. – 1:30 p.m.)
These Where to File addresses are to be used ONLY by TAXPAYERS AND TAX PROFESSIONALS filing individual federal tax returns in Montana during Calendar Year 2021.
| and you are filing a Form … | and you ARE NOT ENCLOSING A PAYMENT, then use this address … | and you ARE ENCLOSING A PAYMENT, then use this address … |
|---|---|---|
1040 | Department of the Treasury Internal Revenue Service Ogden, UT 84201-0002 | Internal Revenue Service P.O. Box 802501 Cincinnati, OH 45280-2501 |
1040-ES | N/A | Internal Revenue Service P.O. Box 802502 Cincinnati, OH 45280-2502 |
1040-ES(NR) | N/A | Internal Revenue Service P.O. Box 1300 Charlotte, NC 28201-1300 |
1040V | N/A | Internal Revenue Service P.O. Box 802501 Cincinnati, OH 45280-2501 |
1040X | Department of the Treasury Internal Revenue Service Ogden, UT 84201-0052 | Department of the Treasury Internal Revenue Service Ogden, UT 84201-0052 |
4868 | Department of the Treasury Internal Revenue Service Ogden, UT 84201-0045 | Internal Revenue Service P.O. Box 802503 Cincinnati, OH 45280-2503 |
Contact a Local Taxpayer Advocate (LTA) in Montana
| City | Address | Phone | Fax |
| Chicago | Virtual Services Location, Billings Virtual Services Location, Human Resource Development Council (HRDC), Community Action Agency, 7 North 31st St., Billings, MT 59101 Virtual help is temporarily unavailable. We apologize for the inconvenience. | ||
| Helena | 10W. 15th St., Suite 2319, Helena, MT 59626 | 406-444-8668 | 855-829-6046 |
You can also call the Taxpayer Advocate Service toll-free at 1-877-777-4778, or fill out Form 911, Request for Taxpayer Advocate Service Assistance, and fax or mail it to the address above.
The Taxpayer Advocate Service: Call 312-292-3800 in Chicago or 217-993-6714 in Springfield, or 877-777-4778 elsewhere, or see Publication 1546, The Taxpayer Advocate Service of the IRS. For further information, see Tax Topic 104.