Where's My Federal Refund
Contact My Local Office in Ohio
Get Help with Your Taxes In-Person
You need to make an appointment to visit a Taxpayer Assistance Center (TAC).
To make an appointment:
- Choose the office that has the services you need
- To see the services available, click on “Services Available” in the table below
- Not all services are available at every TAC office
- Call the appointment number for the office you need to visit
- Our customer service representatives are available Monday through Friday, 7 a.m. to 7 p.m. Eastern Time. If you need help in a language that isn’t English, our telephone interpreters will help you.
Note: In order to receive services, you will be asked to provide a current government-issued photo identification and a Taxpayer Identification Number, such as a Social Security number.
Caution: Many of our offices are in Federal Office Buildings. These buildings may not allow cell phones with cameras.
Find an Ohio Taxpayer Assistance Center
Hours of operation are subject to change.
Canton
301 McKinley Ave. SW
Canton, OH 44702
Office Information
330-588-4417
**This TAC is currently closed**
Cincinnati
550 Main St.
Cincinnati, OH 45202
Office Information
513-263-3333
Make Appointment
844-545-5640
Monday-Friday 8:30 a.m.-4:30 p.m.
Cleveland
1240 E. Ninth St.
Cleveland, OH 44199
Office Information
216-415-3442
Make Appointment
844-545-5640
Monday-Friday 8:30 a.m.-4:30 p.m.
Columbus
200 N. High St.
Columbus, OH 43215
Office Information
614-280-8691
Make Appointment
844-545-5640
Monday-Friday 8:30 a.m.-4:30 p.m.
**(Closed for lunch 11:30 a.m.-12:30 p.m. 3/19, 4/23, 5/10, 5/11 & 5/28)**
Dayton
200 W. Second St.
Dayton, OH 45402
Office Information
937-610-2182
Make Appointment
844-545-5640
Monday-Friday 8:30 a.m.-4:30 p.m.
(Closed for lunch 11:30 a.m.- 12:30 p.m.)
**This TAC is closed 3/22-3/30, 5/10 & 5/11**
**This TAC opens at 2 p.m. 4/1**
**This TAC opens at 12:30 p.m. 4/19 & 5/3**
Lima
401 W. North St.
Lima, OH 45801
Office Information
419-223-5873
Make Appointment
844-545-5640
Monday-Friday 8:30 a.m.-4:30 p.m.
(Closed for lunch 12:30 – 1:30 p.m.)
**This TAC closes at 12:30 p.m. 3/19**
Mansfield
Mansfield, OH 44902
By Appointment Only
Make Appointment
844-545-5640
**This TAC is currently closed**
Toledo
Four Seagate, 433 N. Summit
Toledo, OH 43604
Office Information
419-213-5165
Make Appointment
844-545-5640
Monday-Friday 8:30 a.m. – 4:30 p.m.
(Closed for lunch 12:30 – 1:30 p.m.)
Youngstown
10 E. Commerce St.
Youngstown, OH 44503
Office Information
330-746-0006
**This TAC is currently closed**
These Where to File addresses are to be used ONLY by TAXPAYERS AND TAX PROFESSIONALS filing individual federal tax returns in Ohio during Calendar Year 2021.
| and you are filing a Form … | and you ARE NOT ENCLOSING A PAYMENT, then use this address … | and you ARE ENCLOSING A PAYMENT, then use this address … |
|---|---|---|
1040 | Use this address January 1, 2021 Starting June 19, 2021 use this address: | Internal Revenue Service Internal Revenue Service |
1040-ES | N/A | Internal Revenue Service |
1040-ES(NR) | N/A | Internal Revenue Service |
1040V | N/A | Internal Revenue Service |
1040X | Department of the Treasury | Department of the Treasury |
4868 | Use the address January 1, 2021 through June 18, 2021: Starting June 19, 2021 use this address: | Department of the Treasury |
Contact a Local Taxpayer Advocate (LTA) in Ohio
| City | Address | Phone | Fax |
| *Cincinnati | 550 Main Street, Room 3530, Cincinnati, OH 45202 | 513-263-3260 | 855-824-6407 |
| **Cleveland | 1240 E. Ninth St., Room 423, Cleveland, OH 44199 | 216-415-3460 | 855-824-6409 |
You can also call the Taxpayer Advocate Service toll-free at 1-877-777-4778, or fill out Form 911, Request for Taxpayer Advocate Service Assistance, and fax or mail it to the address above.
The Taxpayer Advocate Service: Call 312-292-3800 in Chicago or 217-993-6714 in Springfield, or 877-777-4778 elsewhere, or see Publication 1546, The Taxpayer Advocate Service of the IRS. For further information, see Tax Topic 104.