Where's My Federal Refund
Contact My Local Office in Pennsylvania
Get Help with Your Taxes In-Person
You need to make an appointment to visit a Taxpayer Assistance Center (TAC).
To make an appointment:
- Choose the office that has the services you need
- To see the services available, click on “Services Available” in the table below
- Not all services are available at every TAC office
- Call the appointment number for the office you need to visit
- Our customer service representatives are available Monday through Friday, 7 a.m. to 7 p.m. Eastern Time. If you need help in a language that isn’t English, our telephone interpreters will help you.
Note: In order to receive services, you will be asked to provide a current government-issued photo identification and a Taxpayer Identification Number, such as a Social Security number.
Caution: Many of our offices are in Federal Office Buildings. These buildings may not allow cell phones with cameras.
Find an Pennsylvania Taxpayer Assistance Center
Hours of operation are subject to change.
Altoona
1601 Eleventh Ave.
Altoona, PA 16601
Office Information
814-944-3532
**This TAC is currently closed**
Bellefonte Virtual Assistance
By Appointment Only
Make Appointment
844-545-5640
**This TAC is currently closed**
Bethlehem
3 W. Broad St.
Bethlehem, PA 18018
Office Information
610-865-8208
Make Appointment
844-545-5640
Monday-Friday – 8:30 a.m.- 4:30 p.m.
(Closed for lunch 12:30 – 1:30 p.m.)
Cranberry
230 Executive Dr.
Cranberry TWP, PA 16066
Office Information
724-772-5111
**This TAC is currently closed**
Erie
1314 Griswold Plaza
Erie, PA 16501
Office Information
814-456-8967
Make Appointment
844-545-5640
Monday-Friday – 8:30 a.m.- 4:30 p.m.
(Closed for lunch 1 – 2 p.m.)
Harrisburg
228 Walnut St.
Harrisburg, PA 17101
Office Information
717-777-9650
Make Appointment
844-545-5640
Monday-Friday – 8:30 a.m.- 4:30 p.m.
(Closed for lunch 12 noon – 1 p.m.)
**This TAC is closed 4/30**
Horsham
200 Lakeside Dr.
Horsham, PA 19044
Office Information
215-887-6134
Make Appointment
844-545-5640
Monday-Friday – 8:30 a.m.- 4:30 p.m.
(Closed for lunch 1 – 2 p.m.)
Johnstown
319 Washington St.
Johnstown, PA 15901
Office Information
814-691-6115
Make Appointment
844-545-5640
Monday-Friday – 8:30 a.m. – 4:30 p.m.
(Closed for lunch 12:30 – 1:30 p.m.)
**This TAC opens at noon 3/30**
**This TAC is closed 4/8 & 4/9**
King of Prussia
601 South Henderson Rd.
King of Prussia, PA 19406
Office Information
610-992-5130
**This TAC is currently closed**
Lancaster
1720 Hempstead Rd.
Lancaster, PA 17601
Office Information
717-291-1994
**This TAC is currently closed**
Media
1400 N. Providence Rd.
Media, PA 19063
Office Information
610-891-6002
Make Appointment
844-545-5640
Monday-Friday – 8:30 a.m. – 4:30 p.m.
(Closed for lunch 12:30 – 1:30 p.m.)
**This TAC is closed 3/22-3/26**
Monroeville
4314 Old William Penn Highway
Monroeville, PA 15146
Office Information
412-856-1913
Make Appointment
844-545-5640
Monday-Friday – 8:30 a.m. – 4:30 p.m.
(Closed for lunch 12:30 – 1:30 p.m.)
Philadelphia
600 Arch St.
Philadelphia, PA 19106
Office Information
267-941-6800
Make Appointment
844-545-5640
Monday-Friday – 8:30 a.m.- 4:30 p.m.
Pittsburgh
1000 Liberty Ave.
Pittsburgh, PA 15222
Office Information
412-395-5667
Make Appointment
844-545-5640
Monday-Friday – 8:30 a.m. – 4:30 p.m.
(Closed for lunch 12:30 – 1:30 p.m.)
**This TAC is closed 3/26, 4/2 & 4/23**
Reading
201 Penn St.
Reading, PA 19601
Office Information
610-320-5154
**This TAC is currently closed**
Scranton
409 Lackawanna Ave.
Scranton, PA 18503
Office Information
570-961-2493
Make Appointment
844-545-5640
Monday-Friday – 8:30 a.m.- 4:30 p.m.
(Closed for lunch 12:30 – 1:30 p.m.)
Washington
162 W. Chestnut St.
Washington, PA 15301
Office Information
724-229-5985
Make Appointment
844-545-5640
Monday-Friday – 8:30 a.m.- 4:30 p.m.
(Closed for lunch 11:30 a.m. – 12:30 p.m.)
**This TAC is closed 3/29**
Wilkes-Barre
7 North Wilkes-Barre Blvd.
Wilkes-Barre, PA 18702
Office Information
570-821-4076
Make Appointment
844-545-5640
Monday-Friday – 8:30 a.m.- 4:30 p.m.
(Closed for lunch 12:30 – 1:30 p.m.)
York
2670 Industrial Highway
York, PA 17402
Office Information
717-757-4977
Make Appointment
844-545-5640
Monday-Friday – 8:30 a.m.- 4:30 p.m.
(Closed for lunch 12:30 – 1:30 p.m.)
**This TAC is closed 3/8-6/30**
These Where to File addresses are to be used ONLY by TAXPAYERS AND TAX PROFESSIONALS filing individual federal tax returns in Pennsylvania during Calendar Year 2021.
| and you are filing a Form … | and you ARE NOT ENCLOSING A PAYMENT, then use this address … | and you ARE ENCLOSING A PAYMENT, then use this address … |
|---|---|---|
1040 | Department of the Treasury Internal Revenue Service Ogden, UT 84201-0002 | Internal Revenue Service P.O. Box 931000 Louisville, KY 40293-1000 |
1040-ES | N/A | Internal Revenue Service |
1040-ES(NR) | N/A | Internal Revenue Service P.O. Box 1300 Charlotte, NC 28201-1300 |
1040V | N/A | Internal Revenue Service |
1040X | Department of the Treasury | Department of the Treasury |
4868 | Department of the Treasury | Internal Revenue Service |
Contact a Local Taxpayer Advocate (LTA) in Pennsylvania
| City | Address | Phone | Fax |
| Philadelphia | 2970 Market St., Mail Stop 2 M20-300, Philadelphia, PA 19104 | 267-466-2427 | 855-822-1226 |
| Pittsburgh | 1000 Liberty Ave, Room 1400, Pittsburgh, PA 15222 | 412-404-9098 | 855-821-2125 |
You can also call the Taxpayer Advocate Service toll-free at 1-877-777-4778, or fill out Form 911, Request for Taxpayer Advocate Service Assistance, and fax or mail it to the address above.
The Taxpayer Advocate Service: Call 312-292-3800 in Chicago or 217-993-6714 in Springfield, or 877-777-4778 elsewhere, or see Publication 1546, The Taxpayer Advocate Service of the IRS. For further information, see Tax Topic 104.