Where's My Federal Refund
Contact My Local Office in Texas
Get Help with Your Taxes In-Person
You need to make an appointment to visit a Taxpayer Assistance Center (TAC).
To make an appointment:
- Choose the office that has the services you need
- To see the services available, click on “Services Available” in the table below
- Not all services are available at every TAC office
- Call the appointment number for the office you need to visit
- Our customer service representatives are available Monday through Friday, 7 a.m. to 7 p.m. Eastern Time. If you need help in a language that isn’t English, our telephone interpreters will help you.
Note: In order to receive services, you will be asked to provide a current government-issued photo identification and a Taxpayer Identification Number, such as a Social Security number.
Caution: Many of our offices are in Federal Office Buildings. These buildings may not allow cell phones with cameras.
Find an Texas Taxpayer Assistance Center
Hours of operation are subject to change.
Abilene
500 Chestnut Street, Ste. 109
Abilene, TX 79602
Office Information
325-676-5709
Make Appointment
844-545-5640
Monday-Friday – 8:30 a.m.-4:30 p.m.
(Closed for lunch 1 – 2 p.m.)
**This TAC is closed 4/2**
Amarillo
7201 W. Interstate 40, Ste. 105
Amarillo, TX 79106
Office Information
806-359-2160
Make Appointment
844-545-5640
Monday-Friday – 8:30 a.m.- 4:30 p.m.
(Closed for lunch 11:30 a.m. – 12:30 p.m.)
Austin
825 E. Rundberg Ln.
Austin, TX 78753
Office Information
512-499-5127
Make Appointment
844-545-5640
Monday-Friday – 8:30 a.m.- 4:30 p.m.
(Closed for lunch 11 a.m. – 12 noon)
Beaumont Virtual Assistance
By Appointment Only
NA
**This TAC is currently closed**
Corpus Christi
606 N. Carancahua, Suite 1614
Corpus Christi, Texas 78401
Office Information
361-903-1919
Make Appointment
844-545-5640
Monday-Friday – 8:30 a.m.- 4:30 p.m.
(Closed for lunch 12:30-1:30 p.m.)
Dallas
1100 Commerce St.,Rm. 121
Dallas, TX 75242
Office Information
214-413-6010
Make Appointment
844-545-5640
Monday-Friday – 8:30 a.m.- 4:30 p.m.
(Closed for lunch 11:30 a.m. – 12:30 p.m.)
**This TAC closes at 11:30 a.m. 3/29**
El Paso
700 E. San Antonio
El Paso, TX 79901
Office Information
915-834-6508
Make Appointment
844-545-5640
Monday-Friday – 8:30 a.m.- 4:30 p.m.
(Closed for lunch 11:30 a.m. – 12:30 p.m.)
Farmers Branch
4050 Alpha Rd., Rm. 170
Farmers Branch, TX 75244
Office Information
214-413-6010
Make Appointment
844-545-5640
Monday-Friday – 8:30 a.m.-4:30 p.m.
(Closed for lunch 12:30 – 1:30 p.m.)
Ft. Worth
819 Taylor St., Rm. 6A14
Ft. Worth, TX 76102
Office Information
682-707-0177
Make Appointment
844-545-5640
Monday-Friday – 8:30 a.m.- 4:30 p.m.
(Closed for lunch 12 noon – 1 p.m.)
Harlingen
1810 Hale Ave.
Harlingen, TX 78550
Office Information
956-365-5185
Make Appointment
844-545-5640
Monday-Friday – 8:30 a.m.- 4:30 p.m.
Houston (Downtown)
1919 Smith St.
Houston, TX 77002
Office Information
281-721-7021
Make Appointment
844-545-5640
Monday-Friday – 8:30 a.m.- 4:30 p.m.
(Closed for lunch 12 noon – 1 p.m.)
**This TAC is closed 3/26**
Houston (NW)
12941 I45 N
Houston, TX 77060
Office Information
713-209-5499
Make Appointment
844-545-5640
Monday-Friday – 8:30 a.m.- 4:30 p.m.
(Closed for lunch 12 noon – 1 p.m.)
Houston (SE)
8876 Gulf Freeway
Houston, TX 77017
Office Information
281-721-7021
Make Appointment
844-545-5640
Monday-Friday – 8:30 a.m.- 4:30 p.m.
(Closed for lunch 12 noon – 1 p.m.)
Houston (SW)
8701 S. Gessner
Houston, TX 77074
Office Information
281-721-7021
Make Appointment
844-545-5640
Monday-Friday – 8:30 a.m.- 4:30 p.m.
Longview
913 NW Loop 281, Ste. 212
Longview, TX 75604
Office Information
903-297-3142
**This TAC is currently closed**
Longview Virtual Assistance
By Appointment Only
Make Appointment
844-545-5640
**This TAC is currently closed**
Lubbock
1205 Texas Ave., Rm. 606
Lubbock, TX 79401
Office Information
806-401-8891
Make Appointment
844-545-5640
Monday-Friday – 8:30 a.m.-4:30 p.m.
(Closed for lunch 1 – 2 p.m.)
**This TAC is closed 3/25 & 3/26**
Midland
1004 N. Big Spring
Midland, TX 79701
Office Information
432-686-9977
Make Appointment
844-545-5640
Monday-Friday – 8:30 a.m.- 4:30 p.m.
(Closed for lunch 1 – 2 p.m.)
San Angelo
33 E. Twohig
San Angelo, TX 76903
Office Information
325-653-0082
Make Appointment
844-545-5640
Monday-Friday – 8:30 a.m.- 4:30 p.m.
(Closed for lunch 1 – 2 p.m.)
San Antonio
8122 Datapoint Drive, Suite 210
San Antonio, TX 78229
Office Information
210-841-2090
Make Appointment
844-545-5640
Monday-Friday – 8:30 a.m. – 4:30 p.m.
Texarkana
500 N. Stateline Ave.
Texarkana, TX 75504
Office Information
903-794-8214
**This TAC is currently closed**
Texarkana Virtual Assistance
By Appointment Only
NA
**This TAC is currently closed**
Tyler
8122 Datapoint Drive, Suite 210
San Antonio, TX 78229
Office Information
903-561-2732
**This TAC is currently closed**
Waco
6801 Sanger Ave., Ste. 1000
Waco, TX 76710
Office Information
254-741-2312
Make Appointment
844-545-5640
Monday-Friday – 8:30 a.m.- 4:30 p.m.
(Closed for lunch 1 – 2 p.m.)
Wichita Falls
4309 Jacksboro Hwy.
Wichita Falls, TX 76302
Office Information
940-766-6317
Make Appointment
844-545-5640
Monday-Friday – 8:30 a.m.-4:30 p.m.
(Closed for lunch 12:30 – 1:30 p.m.)
Wichita Falls Virtual Assistance
By Appointment Only
Make Appointment
844-545-5640
**This TAC is currently closed**
These Where to File addresses are to be used ONLY by TAXPAYERS AND TAX PROFESSIONALS filing individual federal tax returns in Texas during Calendar Year 2021.
| and you are filing a Form … | and you ARE NOT ENCLOSING A PAYMENT, then use this address … | and you ARE ENCLOSING A PAYMENT, then use this address … |
|---|---|---|
1040 | Department of the Treasury Internal Revenue Service Austin, TX 73301-0002 | Internal Revenue Service P.O. Box 1214 Charlotte, NC 28201-1214 |
1040-ES | N/A | Internal Revenue Service |
1040-ES(NR) | N/A | Internal Revenue Service P.O. Box 1300 Charlotte, NC 28201-1300 |
1040V | N/A | Internal Revenue Service P.O. Box 1214 Charlotte, NC 28201-1214 |
1040X | Department of the Treasury Internal Revenue Service Austin, TX 73301-0052 | Department of the Treasury Internal Revenue Service Austin, TX 73301-0052 |
4868 | Department of the Treasury Internal Revenue Service Austin, TX 73301-0045 | Internal Revenue Service P.O. Box 1302 Charlotte, NC 28201-1302 |
Contact a Local Taxpayer Advocate (LTA) in Texas
| City | Address | Phone | Fax |
| Austin | 3651 S. Interregional Highway 35, Stop 1005 AUSC, Austin, TX 78741 | 512-460-8300 | 855-204-5023 |
| Dallas | 1114 Commerce St., MC: 1005DAL, Dallas, TX 75242 | 214-413-6500 | 855-829-1829 |
| El Paso | 700 E. San Antonio St., C101F, El Paso, TX 79901 | 915-834-6512 | 877-929-1822 |
| Houston | 1919 Smith St., MC 1005 HOU, Houston, TX 77002 | 713-209-3660 | 855-829-3841 |
You can also call the Taxpayer Advocate Service toll-free at 1-877-777-4778, or fill out Form 911, Request for Taxpayer Advocate Service Assistance, and fax or mail it to the address above.
The Taxpayer Advocate Service: Call 312-292-3800 in Chicago or 217-993-6714 in Springfield, or 877-777-4778 elsewhere, or see Publication 1546, The Taxpayer Advocate Service of the IRS. For further information, see Tax Topic 104.