Where's My Federal Refund
Contact My Local Office in West Virginia
Get Help with Your Taxes In-Person
You need to make an appointment to visit a Taxpayer Assistance Center (TAC).
To make an appointment:
- Choose the office that has the services you need
- To see the services available, click on “Services Available” in the table below
- Not all services are available at every TAC office
- Call the appointment number for the office you need to visit
- Our customer service representatives are available Monday through Friday, 7 a.m. to 7 p.m. Eastern Time. If you need help in a language that isn’t English, our telephone interpreters will help you.
Note: In order to receive services, you will be asked to provide a current government-issued photo identification and a Taxpayer Identification Number, such as a Social Security number.
Caution: Many of our offices are in Federal Office Buildings. These buildings may not allow cell phones with cameras.
Find a West Virginia Taxpayer Assistance Center
Hours of operation are subject to change.
Beckley
110 N Heber Street
Beckley, WV 25801
Office Information
681-222-6245
**This TAC is currently closed**
Bridgeport
11 Chenoweth Dr.
Bridgeport, WV 26330
Office Information
304-842-5871
**This TAC is currently closed**
Charleston
161 Court St.
Charleston, WV 25301
Office Information
304-561-3086
Make Appointment
844-545-5640
Monday-Friday – 8:30 a.m. – 4:30 p.m.
(Closed for lunch 11:30 a.m. to 12:30 p.m.)
Huntington
845 Fifth Ave.
Huntington, WV 25701
Office Information
681-203-2120
**This TAC is currently closed**
Martinsburg
1250 Edwin Miller Blvd., Suite 100
Martinsburg, WV 25404
Office Information
304-263-4901
**This TAC is currently closed**
Parkersburg
700 Market St.
Parkersburg, WV 26101
Office Information
304-420-8680
Make Appointment
844-545-5640
Monday-Friday – 8:30 a.m. – 4:30 p.m.
(Closed for lunch 11:30 a.m. to 12:30 p.m.)
**This TAC is closed 3/26**
Wheeling
1100 Main St.
Wheeling, WV 26003
Office Information
304-232-8931
Make Appointment
844-545-5640
Monday-Friday – 8:30 a.m. – 4:30 p.m.
(Closed for lunch 11:30 a.m. to 12:30 p.m.)
These Where to File addresses are to be used ONLY by TAXPAYERS AND TAX PROFESSIONALS filing individual federal tax returns in West Virginia during Calendar Year 2021.
| and you are filing a Form … | and you ARE NOT ENCLOSING A PAYMENT, then use this address … | and you ARE ENCLOSING A PAYMENT, then use this address … |
|---|---|---|
1040 | Department of the Treasury Internal Revenue Service Ogden, UT 84201-0002 | Internal Revenue Service P.O. Box 931000 Louisville, KY 40293-1000 |
1040-ES | N/A | Internal Revenue Service |
1040-ES(NR) | N/A | Internal Revenue Service P.O. Box 1300 Charlotte, NC 28201-1300 |
1040V | N/A | Internal Revenue Service |
1040X | Department of the Treasury Internal Revenue Service Kansas City, MO 64999-0052 | Department of the Treasury Internal Revenue Service Kansas City, MO 64999-0052 |
4868 | Department of the Treasury Internal Revenue Service Ogden, UT 84201-0045 | Internal Revenue Service |
Contact a Local Taxpayer Advocate (LTA) in West Virginia
| City | Address | Phone | Fax |
| Parkersburg | 425 Juliana St., Room 2019, Parkersburg, WV 26101 | 304-420-8695 | 855-828-2722 |
You can also call the Taxpayer Advocate Service toll-free at 1-877-777-4778, or fill out Form 911, Request for Taxpayer Advocate Service Assistance, and fax or mail it to the address above.
The Taxpayer Advocate Service: Call 312-292-3800 in Chicago or 217-993-6714 in Springfield, or 877-777-4778 elsewhere, or see Publication 1546, The Taxpayer Advocate Service of the IRS. For further information, see Tax Topic 104.