Where's My Federal Refund
Contact My Local Office in Wisconsin
Get Help with Your Taxes In-Person
You need to make an appointment to visit a Taxpayer Assistance Center (TAC).
To make an appointment:
- Choose the office that has the services you need
- To see the services available, click on “Services Available” in the table below
- Not all services are available at every TAC office
- Call the appointment number for the office you need to visit
- Our customer service representatives are available Monday through Friday, 7 a.m. to 7 p.m. Eastern Time. If you need help in a language that isn’t English, our telephone interpreters will help you.
Note: In order to receive services, you will be asked to provide a current government-issued photo identification and a Taxpayer Identification Number, such as a Social Security number.
Caution: Many of our offices are in Federal Office Buildings. These buildings may not allow cell phones with cameras.
Find a Wisconsin Taxpayer Assistance Center
Hours of operation are subject to change.
Appleton
1901B East Capitol Dr.
Appleton, WI 54911
Office Information
920-996-4860
Make Appointment
844-545-5640
Monday-Friday – 8:30 a.m.- 4:30 p.m.
(Closed for lunch 12 noon – 1 p.m.)
**This TAC is closed 3/23-3/26**
Eau Claire
2403 Folsom St.
Eau Claire, WI 54703
Office Information
715-930-1663
**This TAC is currently closed**
Green Bay
440 Security Blvd.
Green Bay, WI 54313
Office Information
920-662-5999
Make Appointment
844-545-5640
Monday-Friday – 8:30 a.m.-4:30 p.m.
(Closed for lunch 11:30 a.m.-12:30 p.m.)
**This TAC opens at 12:30 p.m. 4/5**
**This TAC closes at 10:30 a.m. 4/2**
**This TAC closes at 3 p.m. 5/3**
**This TAC opens at 10:30 a.m. 5/6**
**This TAC is closed 6/18-6/21**
LaCrosse
425 State St.
LaCrosse, WI 54601
Office Information
608-785-0246
**This TAC is currently closed**
Madison
1242 Fourier Dr., Ste. 200
Madison, WI 53717
Office Information
608-421-7898
Make Appointment
844-545-5640
Monday-Friday – 8:30 a.m.- 4:30 p.m.
(Closed for lunch 12 noon – 1 p.m.)
Milwaukee
211 W. Wisconsin Ave.
Milwaukee, WI 53203
Office Information
414-231-2100
Make Appointment
844-545-5640
Monday-Friday – 8:30 a.m.- 4:30 p.m.
Wausau Virtual Assistance
By Appointment Only
Make Appointment
844-545-5640
**This TAC is currently closed**
These Where to File addresses are to be used ONLY by TAXPAYERS AND TAX PROFESSIONALS filing individual federal tax returns in Wisconsin during Calendar Year 2021.
| and you are filing a Form … | and you ARE NOT ENCLOSING A PAYMENT, then use this address … | and you ARE ENCLOSING A PAYMENT, then use this address … |
|---|---|---|
1040 | Department of the Treasury Internal Revenue Service Kansas City, MO 64999-0002 | Internal Revenue Service P.O. Box 931000 Louisville, KY 40293-1000 |
1040-ES | N/A | Internal Revenue Service P.O. Box 931100 Louisville, KY 40293-1100 |
1040-ES(NR) | N/A | Internal Revenue Service P.O. Box 1300 Charlotte, NC 28201-1300 |
1040V | N/A | Internal Revenue Service P.O. Box 931000 Louisville, KY 40293-1000 |
1040X | Department of the Treasury Internal Revenue Service Kansas City, MO 64999-0052 | Department of the Treasury Internal Revenue Service Kansas City, MO 64999-0052 |
4868 | Department of the Treasury Internal Revenue Service Kansas City, MO 64999-0045 | Internal Revenue Service P.O. Box 931300 Louisville, KY 40293-1300 |
Contact a Local Taxpayer Advocate (LTA) in Wisconsin
| City | Address | Phone | Fax |
| Milwaukee | 211 W. Wisconsin Ave, Room 507, Stop 1005, Milwaukee, WI 53203 | 414-231-2390 | 855-833-8230 |
You can also call the Taxpayer Advocate Service toll-free at 1-877-777-4778, or fill out Form 911, Request for Taxpayer Advocate Service Assistance, and fax or mail it to the address above.
The Taxpayer Advocate Service: Call 312-292-3800 in Chicago or 217-993-6714 in Springfield, or 877-777-4778 elsewhere, or see Publication 1546, The Taxpayer Advocate Service of the IRS. For further information, see Tax Topic 104.